Compliance, Stock Flow & NPD

Our client needed dependable retail execution at national scale — across 180 supermarket sites and a national pharmacy network — holding display compliance high across many activity types, closing on-shelf availability gaps quickly, and landing new product ranging consistently, store by store, week after week.

BIG ran a national field compliance programme with structured activity tracking across every site and activity type — Mesh Ends, Pallets, Shelf Strips, Hangsell and NPD. Real-time reporting let us isolate underperformance to a specific store or activity, diagnose the root cause — a display missing from the store plan, or a stock shortfall — and recover within the next visit cycle rather than waiting for quarter-end.